RE: [Tidio] Re: Tidio [4 new messages] jack@leatherjacketcollection.com (jack@leatherjacketcollection.com)

Thank you so much Martin, for your quick response on =
the matter.

 

Your reply really solve the probl=
em.

 

Regards/Jack

 

From: Martin (Tidio) [mailto:support@tidio.net]
Sent: S=
unday, February 07, 2021 11:30 PM
To: Jack
Subject: [Ti=
dio] Re: Tidio [4 new messages] jack@leatherjacketcollection.com (jack@leat=
herjacketcollection.com)

 

##- Please type your reply above this line -##

Martin (Tidio)

Feb 7, 2021, 19:30 GM=
T+1

Hi there,

You can edit your existing automatic messages in the ‘C=
hatbots’ section (the ‘Play’ icon in the menu on the left side), by moving =
the mouse cursor over your bot and clicking the ‘Edit’ button.
=E2=80=8B=
=E2=80=8B
=E2=
=80=8B
Here’s a guide with some additional screenshots, showing an examp=
le of how to edit the initial message:
https://www.tidio.c=
om/knowledge/faq/how-to-edit-the-initial-message-on-chat/

If yo=
u’d like to test the new message on your live page, best would be to open i=
t via a new incognito/private window to simulate a new visit – the chat sav=
es the visitor data and the conversation log, so if you’ll be using a regul=
ar browsing session – it will just move on from where it last ended (i.e. s=
how the older messages you got before).

Let us know if you’ll need a=
nything more!

Best regards,
Martin

Techni=
cal Support Specialist
=
 Join the Tidio=
Community group    Subscribe=
to our channel

=
 

Jack

Feb 7, 2021, 16:16 GMT+1

=

=

&nbs=
p;

&nb=
sp;

Email sent from:

jack@leat=
herjacketcollection.com

Chat=
started on:

https://www.tidio.com/panel/dashboard

 

jack@leatherjacketcollection.com – 16:10:28 =

Hi

&nbs=
p;

jack@leatherjacketcol=
lection.com
=
– 16:10:44

I have installed tidio chat system

 

jack@leatherjacketcollection.com=
– 16:10:57

My =
system is creating an automatic message

 

jack@leatherjacketcollection.com – 16:11:20 =

I want to cust=
omise my automatic messages, how can I do that

Open t=
his conversation in Tidio

or you can reply to=
this email to reach out to the customer

&nbsp=
;

 

Don’t miss any chat again!

Download TIDIO app=
on your smartphone and manage all chats from the app wherever you are. Get=
it now for free.

 

 

&=
nbsp;

 

=

Name: jack@leatherjacketcollection.com       Email=
: jack@leatherjacketcollection.com      Loc=
ation
: Pakistan       IP: 119=
=2E160.116.69

Copyright =C2=A9 2021 Tidio, All rights=
reserved.
Our mailing address is:
support@tidio.net

At=
tachment(s)
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