Thank you so much Martin, for your quick response on =
the matter.
Your reply really solve the probl=
em.
Regards/Jack
From: Martin (Tidio) [mailto:[email protected]]
Sent: S=
unday, February 07, 2021 11:30 PM
To: Jack
Subject: [Ti=
dio] Re: Tidio [4 new messages] [email protected] (jack@leat=
herjacketcollection.com)
##- Please type your reply above this line -##
Martin (Tidio)
Feb 7, 2021, 19:30 GM=
T+1
Hi there,
You can edit your existing automatic messages in the ‘C=
hatbots’ section (the ‘Play’ icon in the menu on the left side), by moving =
the mouse cursor over your bot and clicking the ‘Edit’ button.
=E2=80=8B=
=E2=80=8B
=E2=
=80=8B
Here’s a guide with some additional screenshots, showing an examp=
le of how to edit the initial message:
https://www.tidio.c=
om/knowledge/faq/how-to-edit-the-initial-message-on-chat/
If yo=
u’d like to test the new message on your live page, best would be to open i=
t via a new incognito/private window to simulate a new visit – the chat sav=
es the visitor data and the conversation log, so if you’ll be using a regul=
ar browsing session – it will just move on from where it last ended (i.e. s=
how the older messages you got before).
Let us know if you’ll need a=
nything more!
Best regards,
Martin
Techni=
cal Support Specialist=
Join the Tidio=
Community group Subscribe=
to our channel
=
Jack
Feb 7, 2021, 16:16 GMT+1
=
&nbs=
p;
&nb=
sp;
Email sent from:
jack@leat=
herjacketcollection.com
Chat=
started on:
https://www.tidio.com/panel/dashboard
[email protected] – 16:10:28 =
Hi
&nbs=
p;
jack@leatherjacketcol=
lection.com =
– 16:10:44
I have installed tidio chat system
[email protected]=
– 16:10:57
My =
system is creating an automatic message
[email protected] – 16:11:20 =
I want to cust=
omise my automatic messages, how can I do that
Open t=
his conversation in Tidio
or you can reply to=
this email to reach out to the customer
 =
;
Don’t miss any chat again!
Download TIDIO app=
on your smartphone and manage all chats from the app wherever you are. Get=
it now for free.
&=
nbsp;
=
Name: [email protected] Email=
: [email protected] Loc=
ation: Pakistan IP: 119=
=2E160.116.69
Copyright =C2=A9 2021 Tidio, All rights=
reserved.
Our mailing address is:
[email protected]
At=
tachment(s)
bg_img_1.jpg
[ERK4WW-K3WD]
Virus-=
free. www.avast.com